Frequently Asked Questions

Meal Plan Questions

What are the Meal Plans and how much do they cost?
Room/board and payment options are selected when you apply for on-campus housing. View current meal plan and cost info on the Meal Plans page.

What is Flex Money?
Flex Money is a predetermined amount of money that is available on your ID card for use to purchase items in Jazzman’s coffee Kiosk at Amity Perk or extra meals in the dining room. This money transfers from Fall semester to Spring as long as you still have a meal plan. The Flex money expires at the end of the Spring Semester and is non-refundable.

Where can I buy a meal plan?
Room/board and payment options are selected when you apply for on-campus housing. For any other student eating regularly on-campus a meal plan may be purchased through the Business office located in the Administration Building. Faculty, Staff, or Graduate Students eating regularly on-campus, a meal plan may be purchased through the Sodexho Dining Office in the Student Center or over the phone at 208.467.8664.

What are the benefits of purchasing a meal plan?
Living on campus and purchasing a meal plan supports student success. Use of meal plans helps build community; support the living-learning environment and respond to student identified need for longer dining facility hours, and improved services. If you are eating in the "all-you-care-to-eat" location frequently, meal plans will give you a significant savings over using cash. We have a variety of different plans available that offer the flexibility of meals and Crusader Cash Dollars together. Please check out the "Meal Plan" link.

How do I access my meal plan?
Your meal plan will automatically be on your NNU Student ID Card once purchased or the semester starts whichever is later.

When can I start using my meal plan?
Meal plans for the 2006-2007 academic year will be available for use at the beginning of the fall 2006 semester or when residence halls open.

How long do I have to use my "Meals"?
"Meals per Semester" meals expire after residence halls close after the last day of finals for each contracted semester.

What happens if I run out of "Meals"?
The Platinum & Gold Plans will not allow you to run out of meals. They allow for access throughout the academic year. If a "meals per semester" plan is being used it would be suggested to upgrade to the next plan the following semester. In the meantime additional Crusader Cash Dollars may be purchased to pay for "meals".

May I use my meal plan to buy food for others?
The Platinum Plan is only for the student themselves and cannot be used for other guests. Any of the block plans or the Gold plan may be used to pay for another person. Crusader Cash Dollars, Flex Dollars or cash may also be used to pay for another person.

Dining Questions

What if I am Vegetarian, Vegan or a very healthy eater?
Campus Dining can meet your need. We have a program called Balance, Mind Body and Soul available in the dining hall. This program labels Vegan, Vegetarian, Low-Carb and Well-Balanced menu items. For more information on this program please visit our web-site or www.balancemindbodysoul.com. Vegetarian options are available at most locations in the dining hall. Menus will be available on-line and if a student is not sure if something is vegetarian they may speak with a manager to determine what on the menu is vegetarian or if an item may be made to order for them.

What if I am a really picky eater?
The dining hall features a variety of different stations that offer diverse menu selections to fit many tastes and eating habits. For a list of locations please click on "Locations" link on the web-site.

What if I have special dietary needs?
Any student with special needs should contact the Campus Dining office at 208.467.8667 to discuss their special circumstances so that we may meet their needs.

Crusader Cash Questions

Where can I purchase Crusader Cash Dollars?
Crusader Cash can be purchased at any cash register as well as the Dining Services Office located in the Student Center. Please call 208.467.8664 for more info.

Where can I use my Crusader Cash Dollars?
Crusader Cash Dollars are accepted at both Campus Dining locations on the NNU campus. Please refer to the "Locations" link for a list of all locations on campus.

What is the advantage of Crusader Cash Dollars?
When you purchase your Crusader Cash Dollars, you will receive a bonus amount added to your total based upon the amount purchased.* Also, you have no ATM visits, no need to carry cash on campus, and the safety of knowing if you loose your card we can deactivate it until you get a new one. *Please contact Sodexho Dining Services at 208.467.8664 for bonus amounts.

How long do I have to use my Crusader Cash Dollars?
Crusader Cash Dollars are good for the entire academic year. Crusader Cash Dollars remain on you account until used and will carry over from the semester to semester. Remember you may always add Crusader Cash Dollars if you are running low. You may request a refund of any Crusader Cash balance at any time by contacting the Dining Services Offices at 208.467.8664. Any unused balance after 6 months of inactivity will be cleared from the account and not available for refund.

General Questions

Is the dining hall open on the weekends and holidays?
Yes, the dining hall is open 7 days a week except for Spring Break. In the event that our hours of operation change due to holidays or for any unforeseen reasons, signs will be posted and the Campus Dining web-site will inform students of changes on the "Locations" link.

Can I take food out of the "All-You-Care-to-Eat" dining hall?
Food may not be taken out of our "all-you-care-to-eat" dining hall at any time other than lunch. During the lunch period, guests are allowed to choose to either eat in the dining hall or to get a “To Go” container which they may choose their items and then take with them. Guests may not choose to get a “To Go” box and then stay in the dining room to eat. You may also use your Flex or Crusader Cash Dollars for "To-Go" menu items at the Jazzman’s Coffee Shop.

What are the hours of service?
Please view our hours of operation on the "Locations" link on the web-site. In the event that our hours of operation change due to holidays or for any unforeseen reasons, signs will be posted to inform students, faculty and staff.

What do I do if I lose my NNU ID Card?
Students are responsible for their NNU Id Card, and all charges made to their accounts. If a card is lost or stolen, it must be immediately reported to the Media Service office (208.467.8359) and to the Campus Dining office (208.467.8664). All transactions, including meal plan, Flex, and Crusader Cash Dollars purchases, made on a missing NNU ID Card not reported as lost or stolen are the responsibility of the student owning the card.

May I purchase Catering with my meal plan?
Meal Plans may not be used to purchase Catering but our Catering Department (208.467.8660) will gladly arrange a party for you using Crusader Cash Dollars.

How do I download a catering Menu?
You would click on the catering icon and on the first page that comes up under news and information click on the catering menu and prices. This will a appear as a PDF files simply click on the printer icon.

How do I place Catering order?
Please contact Rhonda Randall, Catering Director at 208.467.8660 or via email at rfrandall@nnu.edu

How do I provide feedback?
Students have many options available for them to suggest change, ask questions or even to give praise on their favorite item. The web-site has a feedback button that allows students to fill out an on-line comment card. All locations will have Feedback boards that students can fill out comment cards and managers will respond. The Campus Dining office is located in the Student Center and an associate will be available to help with questions or referring students to the correct person and we always recommend that if students have an immediate concern to talk to the manager on duty at any location.